AI and Call Disclosure

Callers should be clearly informed when they are interacting with an AI receptionist or AI-assisted workflow.

Recording and transcription depend on customer configuration, caller notice and applicable legal review.

AI workflows are intended to answer approved enquiries, capture details, route calls and support appointment scheduling.

Customers must review scripts, knowledge, escalation rules and caller notices before going live.

The workflow should provide clear fallback or escalation when a caller needs a person.

The AI should not be relied on for medical, financial, legal, emergency or safety-critical advice.

Sample: You are speaking with SimplyVoxa, an AI assistant configured for this business. I can help with approved enquiries and appointment requests.

Caller notice, recording and consent obligations vary by location and require qualified legal review.